Terms of Service

1. Introduction

Thank you for choosing CoreCar.com for your corporate car service needs. These Terms of Service (“Terms”) are a legal agreement between you, either an individual or a single entity (“You” or “User”), and CORE Car, Inc. (“CoreCar”, “we”, “us”, or “our”), governing your use of our services provided through our website, CoreCar.com.

Company Information:

CORE Car, Inc.
30 Commerce Rd,
Stamford, CT 06902,
United States.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

Our services are intended for corporate clients and individuals seeking professional car services. By using our services, you represent and warrant that you have the legal capacity to enter into a binding contract in your jurisdiction.

We reserve the right to modify or replace these Terms at any time at our sole discretion. We will endeavor to provide reasonable notice of any significant changes. Your continued use of our services after any such changes constitutes your acceptance of the new Terms. We encourage you to review the Terms periodically for updates.

If you have any questions about these Terms or our services, please contact us at the address provided above or through the contact information available on our website.


2. Information Collection

Types of Personal Information Collected:

At CoreCar.com, we are committed to safeguarding your privacy. In the course of providing our services, we collect various types of personal information, which may include:

  • Personal Identification Information: This includes your name, email address, phone number, and other contact details that you provide when registering an account or booking a ride.
  • Payment Information: To process payments for our services, we collect payment details such as credit card numbers, billing addresses, and other related financial information.
  • Travel Information: Details of the rides you book, including pick-up and drop-off locations, dates, and times.
  • Account Information: Information you provide when creating and managing your account, such as username, password, and preferences.

Method of Collection:

We collect this information through various methods, including:

  • Account Registration: When you create an account on CoreCar.com, you provide us with your personal and contact information.
  • Ride Booking: Personal and travel information is collected each time you book a ride through our platform.
  • Customer Support Interaction: When you contact our customer support, we may collect additional information to assist you with your queries or concerns.


3. Use of Information

How Collected Information is Used:

The information we collect is essential for providing you with high-quality service and support. We use this information for the following purposes:

  • Service Provision: To fulfill your ride requests, manage bookings, and provide you with the requested services.
  • Customer Support: To offer assistance, address your inquiries, and resolve any issues you may encounter with our services.
  • Communication: To communicate with you regarding your account, bookings, and any changes to our services or policies.
  • Billing and Payment Processing: To process payments for the services you use, including verification of financial details and fraud prevention.
  • Service Improvement: To understand how our services are used and how we can improve them, ensuring a better user experience.

We are committed to using your information responsibly and only for the purposes for which it was collected.


4. Service Use

How to Request a Ride:

  1. Account Registration: To request a ride, first register for an account on CoreCar.com.
  2. Ride Booking: Once registered, log in to your account, select the ‘Book a Ride’ option, and enter your ride details including pick-up and drop-off locations, date, and time.
  3. Confirmation: After submitting your ride request, you will receive a confirmation with the details of your booking and the assigned driver.

Rules and Conduct for Ride Booking and Usage:

  • Timeliness: Please be ready at your specified pick-up location at the booked time.
  • Respect and Courtesy: Treat drivers and vehicle property with respect. Abusive behavior towards drivers or damage to vehicles is strictly prohibited.
  • Safety Compliance: Adhere to all safety guidelines, including wearing seat belts and following the driver’s instructions.
  • Ride Modifications: If you need to change or cancel your ride, please do so through the app or website as early as possible.


5. Limitations of Liability

Disclaimer of Certain Liabilities:

CORE Car, Inc. strives to provide high-quality service but does not guarantee that the service will be uninterrupted or error-free. We are not liable for:

  • Indirect Damages: Any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.
  • Incidents During Rides: While we take utmost care in selecting our drivers, we are not liable for any incidents, accidents, or misconduct that occur during rides.

Limitation of Liability:

  • Our liability in connection with any service provided through CoreCar.com shall be limited to the amount you paid for the service.
  • We are not responsible for any personal belongings left in the vehicles.


6. User Responsibilities

Compliance with Local Laws and Regulations:

  • Users must comply with all applicable local, state, and federal laws and regulations while using our services.

Prohibited Activities:

  • Unlawful Use: The service must not be used for any unlawful purposes.
  • Harassment of Drivers: Harassing, threatening, or causing distress to any of our drivers is strictly prohibited.
  • Interference with Service Operation: Any attempt to disrupt or interfere with the operation of our service, including hacking or unauthorized access, is prohibited.

Violation of these responsibilities may result in suspension or termination of your account and legal action if necessary.


7. Intellectual Property

Protection of Content, Trademarks, and Proprietary Information:

  • All content on CoreCar.com, including text, graphics, logos, icons, images, and software, is the property of CORE Car, Inc. or its content suppliers and is protected by United States and international intellectual property laws.
  • The trademarks, service marks, and logos (“Trademarks”) used and displayed on CoreCar.com are registered and unregistered Trademarks of CORE Car, Inc. and others. Nothing on CoreCar.com should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the site, without the prior written permission of the Trademark owner.

Prohibition of the Misuse of Intellectual Property:

  • Users are prohibited from copying, reproducing, modifying, distributing, transmitting, or using any of the content or Trademarks found on CoreCar.com for any commercial purposes or for personal gain without express written consent from CORE Car, Inc.


8. Dispute Resolution

Process for Resolving Disputes:

  • In the event of a dispute arising from or relating to these Terms or the services provided by CoreCar.com, we strongly encourage users to contact us first to seek a resolution.
  • If the dispute cannot be resolved through direct communication, it may be required to be settled by arbitration or mediation, as mutually agreed upon by both parties.

Jurisdiction and Governing Law:

  • These Terms and any disputes arising from or relating to the use of CoreCar.com services shall be governed and interpreted in accordance with the laws of the State of Connecticut, United States, without regard to its conflict of law principles.
  • Any legal action or proceeding relating to your access to, or use of, the Site or these Terms shall be instituted in a state or federal court in Stamford, Connecticut. You and CORE Car, Inc. agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.


9. Amendments to the Terms

Updates to the Terms of Service:

  • CORE Car, Inc. reserves the right to modify or replace these Terms at any time.
  • Changes to the Terms will be effective immediately upon posting on CoreCar.com, unless otherwise specified.

Notification Process for Changes:

  • We will endeavor to provide reasonable notice of any significant changes to these Terms by posting on our website, through email, or other communication methods.


10. Contact Information

For Questions or Concerns About the Terms:

  • If you have any questions or concerns regarding these Terms of Service, please contact us at:

    CORE Car, Inc.
    30 Commerce Rd,
    Stamford, CT 06902,
    United States.

  • Email: [email protected]

  • Phone: 203-348-3199

We are committed to addressing your inquiries and resolving any issues related to these Terms or our services.